Contact Us
Address： Unit G01, Wang Yiu House, Wang Tau Hom Estate, Wong Tai Sin, Kowloon
Tel：2794 9325
Fax： 2794 9365
E-mail：wihc@naac.org.hk
Service Type：
Integrated Home Care Services
Service Hours：
Monday to Sunday: 7:30 am – 7:30 pm
Services on Sundays and public holidays are subject to discussion with the Centre.
Service Boundary：
1. Ordinary Cases and Mild Impairment Cases:
Public housing — Lok Fu Estate, Wang Tau Hom Estate (Wang Yiu House, Wang Cho House, Wang Wai House, Wang Fai House);
Home Ownership Scheme — Hong Keung Court, Fu Keung Court, Tak Keung Court, King Tai Court, Ka Keung Court, Tin Ma Court, Tin Wang Court, Rhythm Garden;
Private Buildings — residential units on Junction Road (South of Morse Park), San Po Kong
2. Frail Cases:
Public housing: Lok Fu Estate, Wang Tau Hom Estate, Tung Tau Estate, Mei Tung Estate, Tung Wui Estate, Choi Hung Estate, Choi Wan Estate, Choi Fai Estate
Home Ownership Housing Estates: Fu Keung Court, Tak Keung Court, Ka Keung Court, Hong Keung Court, Tin Ma Court, Tin Wang Court, King Tai Court, Rhythm Garden, Sun Lai Garden, Kingsford Terrace, Choi Fung Court
Private buildings and others: Aria, San Po Kong Plaza, Shung Ling Building, Billionnaire Royale, Le Billionnaire, The Latitude, Yue Xiu Plaza, Choi Hung Villa, Fortune Garden, Wealth Garden, Scenic View, Bay View Garden, Ngau Chi Wan Village, Nga Tsin Wai Tsuen, Junction Road Residential Area, Fire Services Department Wing Ting Road Fire Services Married Quarters
Service Objectives
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The centre aims to provide care and support to people with social need living in the community so as to maintain their mobility and ability of living independently; to acquire the necessary skills to adapt to changing health status for preventing premature and inappropriate admission to hospital and residential care.
Target Group
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Ordinary Cases: people aged 60 or above living in the community, people with disabilities and individuals and families with social need living in the community.
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Frail Cases: people who suffer from moderate to severe level of impairment or disability as assessed by the Social Welfare Department in need of a series of caring and rehabilitation services. Effective from 1 March 2014, people with severe physical disabilities can switch to apply for the “Integrated Support Service for Persons with Severe Physical Disabilities”.
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Elderly persons at least with mild impairment (HSMI) Cases:
aged 60 or above living in the community and not receiving institutional care; waitlisting for IHCS(OC); and assessed to be at the state of mild impairment or above under a designated assessment tool; or assessed and recommended for “Home Support Services” under the Standardised Care Need Assessment Mechanism for Elderly Services, and referred to the respective IHCS team by social worker.
Scopes of Service
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Ordinary Cases: basic care, personal care, meal delivery, laundry service, general household/housekeeping service, child-minding, home-based day care service, escort, purchase and delivery, home environmental risk assessment, recommendations on home modifications and carer support service.
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Frail Cases: care plans, basic and special nursing care, day care service, rehabilitation exercises, home environmental risk assessment, recommendations on home modifications, counselling, individual care, home-based day care service, home care and meal delivery, escort, 24-hour emergency support, respite and carer support service.
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Elderly persons at least with mild impairment (HSMI) Cases:
Personal care, escort service, household cleaning service, elderly sitting, environment risk assessment and home modifications suggestions, purchase and delivery of daily necessities, general physical exercise, meal service, other services, e.g. carer support services, simple nursing care etc.
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The scope and frequency of services will be designed by the IHCS Teams according to the needs of individual service users.
Fees
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Fees will be charged based on the charging criteria set out by the Social Welfare Department and depending on the financial affordability of service users.
Application Procedures
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Ordinary Cases: Visit in person or call to the Service Centre for application; or referred by government departments, non-government organisations, medical social workers, community nurses, or referred by other departments or groups by means of filling-in and sending the application form or referral form by post, by fax or returning it to the Service Centre; Depending on assessment result, qualified applicants will receive service or be put on the waiting list.
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Frail Cases: Application should be sent through the Social Welfare Department or the family service centres of non-government organisations, medical social workers, or district elderly community centres. Applicants should be assessed by the Standardised Care Need Assessment Mechanism for Elderly Services of the Social Welfare Department. Qualified applicants will receive service or be put on the waiting list.
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Elderly persons at least with mild impairment (HSMI) Cases:Same as Ordinary Cases. Elderly persons who are waitlisting Ordinary Services would be invited to undergo the assessment by the designated tool. Eligible users would be arranged to receive services accordingly.
Withdrawal Procedures
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Visit in person, make a phone call or write to staff at the centre.