Our Services

Address： Room 201-203, 2/F, Yuet Ping House, Long Ping Estate, Yuen Long, New Territories

Tel： 2446 5940

Fax：2470 9223

E-mail：yihc@naac.org.hk

Service Type：

Integrated Home Care Services

Office Hours：

Monday to Saturday: 9:00 to 18 :00

Sunday and Public Holidays: Closed

*Service arrangements on Sundays, public holidays and outside regular office hours will be made as needed and must be negotiated with the center in advance.

Service Boundary：

• Home Support Services:
• Public housing - Long Ping Estate
• Private Housing - The Home Ownership Scheme Flats - Kingswood Villas, Central Park Towers, Central Park. Towers Phase 2, Fairview Park, Palm Springs
• Rural Areas - Yeung Uk San Tsuen, Yeung Uk Tsuen, Lam Uk Tsuen, Sai Tau Wai, Chung Sam Wai, Tung Tau Wai, Fuk Hing Tsuen, Tung Tau Wai San Tsuen, Chu Wong Ling, Casa Paradizo, Meister House,Pok Wai, Nam Sang Wai, Tai Sang Wai, Wing Kei Tsuen, San Wai Tsuen, Sheung Chuk Yuen, Chuk Yuen Tsuen, Long Ha, Yau Tam Mei Tsuen, Yau Tam Mei San Tsuen, Yau Mei San

• Integrated Home Care Services [Frail cases]:
  Yuen Long [West] (Details refer to the Phamthlets)

• The centre aims to provide care and support to people with social need living in the community so as to maintain their mobility and ability of living independently; to acquire the necessary skills to adapt to changing health status for preventing premature and inappropriate admission to hospital and residential care.

• Home Support Services: 
  People who live in the community, not receiving institutional services, of the following types: elderly people over 60 years old, people with disabilities, individuals and families with social needs, and caregivers of service users.
  
  
• Integrated Home Care Services [Frail cases]:
  People aged 60 or above living in the community and not receiving institutional service; and assessed and recommended for Community Care Services or Residential Care Services under the Standardised Care Need Assessment Mechanism for Elderly Services; Carers of the service users of IHCS (Frail Cases).
  
  In effective from 1 March 2014, people with severe physical disabilities could consider apply for the Home Care Service for Persons with Severe Disabilities.

• Home Support Services: 
  Meal service, care management and assessment, personal care    basic health care, general physical exercises, home respite service, environment risk assessment and home modifications suggestions, arrangement or referral for centre-based / residential respite services, transportation and escort services household cleaning, counselling, carer support services and carer training
  
  

• Integrated Home Care Services [Frail cases]: 

  Care management and assessment, personal care, basic and special nursing care, rehabilitation exercises, environmental risk assessment and home modifications suggestions, speech therapy, meal service, home respite service, household cleaning service, escort service, counselling service, carer support and training, 24-hour emergency support, arranging respite service.

  
  The scope and frequency of services will be designed by the Integrated Home Care Services Teams according to the needs of individual service users.

• Fees will be charged based on the charging criteria set out by the Social Welfare Department and depending on the financial affordability of service users.

• Home Support Services [Elderly]
  Bring proof of family income and fill out the application form in person at the center (please call to make an appointment); Referrals by the Social Welfare Department, non-governmental organizations such as elderly centres, medical social workers, community nurses and other departments by means of fill-in the designated application form and mail, fax or return it to the center for processing; Services must be reviewed and evaluated by the social worker of the center, and only those who meet the qualifications will be arranged to receive services if the applicant eligible; If the applicant meets the qualifications and the service quota is full, he or she will be placed on a waiting list for services.
• Home Support Services [People with disabilities or individuals and families with social needs]:
  Approach rehabilitation service units (e.g. District Support Centre for Persons with Disabilities, Integrated Community Centre for Mental Wellness) or casework service units (e.g. Integrated Family Service Centres / Integrated Services Centres, Medical Social Services Units) who will assess the applicants’ needs and make referrals for HSS if considered suitable. If the applicant meets the qualifications and the service quota is full, he or she will be placed on a waiting list for services.
• Integrated Home Care Services [Frail cases]:
  Service users can approach respective Family Services Centres (FSCs) / Integrated Family Services Centres (IFSCs), Medical Social Services Units (MSSUs), District Elderly Community Centres (DECCs) and Neighbourhood Elderly Centres (NECs) / Social Centres for the Elderly (S/Es) for referrals and arrangement of Standardized Care Need Assessment for Elderly Services.

• Visit in person, make a phone call or write to staff at the centre.

Leaflet