Our Services

Address： Unit G01, Wang Yiu House, Wang Tau Hom Estate, Wong Tai Sin, Kowloon

Tel：2794 9325
Fax： 2794 9365
E-mail：wihc@naac.org.hk

Service Type：

Integrated Home Care Services

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Office Hour:

Monday to Saturday: 9 :00 to 18 :00

Sunday and Public Holidays: Closed

*Service arrangements on Sundays, public holidays and outside regular office hours will be made as needed and must be negotiated with the center in advance.

Service Boundary：

Home Support Services:

• Public housing  Lok Fu Estate, Wang Tau Hom Estate (Wang Yiu House, Wang Cho House, Wang Wai House, Wang Fai House);
• Home Ownership Scheme — Hong Keung Court, Fu Keung Court, Tak Keung Court, King Tai Court, Ka Keung Court, Tin Ma Court, Tin Wang Court, Rhythm Garden;
• Private Housing — residential units on Junction Road (South of Morse Park), San Po Kong

Integrated Home Care Services [Frail cases]:

• Public housing — Lok Fu Estate, Wang Tau Hom Estate, Tung Tau Estate, Mei Tung Estate, Tung Wui Estate, Choi Hung Estate, Choi Wan Estate, Choi Fai Estate
• Home Ownership Scheme —Fu Keung Court, Tak Keung Court, Ka Keung Court, Hong Keung Court, Tin Ma Court, Tin Wang Court, King Tai Court, Rhythm Garden, Sun Lai Garden, Kingsford Terrace, Choi Fung Court

Private buildings and others — Aria, San Po Kong Plaza, Shung Ling Building, Billionnaire Royale, Le Billionnaire, The Latitude, Yue Xiu Plaza, Choi Hung Villa, Fortune Garden, Wealth Garden, Scenic View, Bay View Garden, Ngau Chi Wan Village, Nga Tsin Wai Tsuen, Junction Road Residential Area, Fire Services Department Wing Ting Road Fire Services Married Quarters

• Home Support Services:

People who live in the community, not receiving institutional services, of the following types: elderly people over 60 years old, people with disabilities, individuals and families with social needs, and caregivers of service users.

• Integrated Home Care Services [Frail cases]:

People aged 60 or above living in the community and not receiving institutional service; and assessed and recommended for Community Care Services or Residential Care Services under the Standardised Care Need Assessment Mechanism for Elderly Services; Carers of the service users of IHCS (Frail Cases).

In effective from 1 March 2014, people with severe physical disabilities could consider apply for the Home Care Service for Persons with Severe Disabilities.

• Home Support Services:
  Meal service, care management and assessment, personal care basic health care, general physical exercises, home respite service, environment risk assessment and home modifications suggestions, arrangement or referral for centre-based / residential respite services, transportation and escort services household cleaning, counselling, carer support services and carer training
  
  
• Integrated Home Care Services [Frail cases]:
  Care management and assessment, personal care, basic and special nursing care, rehabilitation exercises, environmental risk assessment and home modifications suggestions, speech therapy, meal service, home respite service, household cleaning service, escort service, counselling service, carer support and training, 24-hour emergency support, arranging respite service.
  
  The scope and frequency of services will be designed by the Integrated Home Care Services Teams according to the needs of individual service users.

• Ordinary Cases: basic care, personal care, meal delivery, laundry service, general household/housekeeping service, child-minding, home-based day care service, escort, purchase and delivery, home environmental risk assessment, recommendations on home modifications and carer support service.
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• Frail Cases: care plans, basic and special nursing care, day care service, rehabilitation exercises, home environmental risk assessment, recommendations on home modifications, counselling, individual care, home-based day care service, home care and meal delivery, escort, 24-hour emergency support, respite and carer support service.
   

• Elderly persons at least with mild impairment (HSMI) Cases:
  Personal care, escort service, household cleaning service, elderly sitting, environment risk assessment and home modifications suggestions, purchase and delivery of daily necessities, general physical exercise, meal service, other services, e.g. carer support services, simple nursing care etc.
   

• The scope and frequency of services will be designed by the IHCS Teams according to the needs of individual service users.

• Fees will be charged based on the charging criteria set out by the Social Welfare Department and depending on the financial affordability of service users.

• Home Support Services [Elderly]

Bring proof of family income and fill out the application form in person at the center (please call to make an appointment); Referrals by the Social Welfare Department, non-governmental organizations such as elderly centres, medical social workers, community nurses and other departments by means of fill-in the designated application form and mail, fax or return it to the center for processing; Services must be reviewed and evaluated by the social worker of the center, and only those who meet the qualifications will be arranged to receive services if the applicant eligible; If the applicant meets the qualifications and the service quota is full, he or she will be placed on a waiting list for services.

• Home Support Services [People with disabilities or individuals and families with social needs]:
  Approach rehabilitation service units (e.g. District Support Centre for Persons with Disabilities, Integrated Community Centre for Mental Wellness) or casework service units (e.g. Integrated Family Service Centres / Integrated Services Centres, Medical Social Services Units) who will assess the applicants’ needs and make referrals for HSS if considered suitable. If the applicant meets the qualifications and the service quota is full, he or she will be placed on a waiting list for services.

• Integrated Home Care Services [Frail cases]:

Service users can approach respective Family Services Centres (FSCs) / Integrated Family Services Centres (IFSCs), Medical Social Services Units (MSSUs), District Elderly Community Centres (DECCs) and Neighbourhood Elderly Centres (NECs) / Social Centres for the Elderly (S/Es) for referrals and arrangement of Standardized Care Need Assessment for Elderly Services.

• Visit in person, make a phone call or write to staff at the centre.

Wongtaisin District Integrated Home Care Services Centre