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Contact Us

Address:Unit 3, G/F, Chak Tin House, Pak Tin Estate, Sham Shui Po, Kowloon

Tel:2319 1234

Fax:2778 6664


Service Type:

Family Support Networking Team


Service Hours:

Monday to Friday: 9:00 am – 6:00 pm

Service Boundary: Sham Shui Po

Service Objectives  

  • Through outreaching to reach families in need and help them ease their difficulties; if necessary, to refer them to appropriate services to avoid worsening the situation.

Target Group  

  • Single-parent families or families under the Comprehensive Social Security Assistance (CSSA) Scheme, disadvantaged families or other needy families; elders living alone; newly arrivals; youth at risk; families with problems of child care.

Scopes of Service  

  • Outreaching: to render proactive and targeted outreaching service to the vulnerable through outreaching means, and identify the issues in early stage; to promote community resources and services at the centre.

  • Short-term Counselling and Referral Service: to provide short-term counselling service for the sake of solving individual and family issues; to evaluate the issues and to refer the needy persons to appropriate services.

  • Community Education: Through various activities, for example, exhibition, seminars and information counters, to raise the social consciousness of the residents.

  • To organise volunteers to visit people in need and to promote activities held by the centre.


  • Common room, activity room, interview room.


  • Fees may be charged depending on individual activities or services.

Application Procedures

  • Applicants can visit or make a phone call to the centre for application; apply for services during outreaching; persons referred by individuals or other agencies.

  • Applicants can be referred by government departments, the Social Welfare Department, hospitals, non-government organisations, local groups and individuals. 

 Withdrawal Procedures 

Visit the centre in person or make a phone call or write to the centre.

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