Contact Us

Address:

Rooms 106-108, G/F, Oi Tak house, Yau Oi Estate, Tuen Mun, New Territories
Rooms G07-08, Tin Lok House, Tin King Estate, Tuen Mun, New Territories

Units 2-9, G/F, Block 5, Po Tin Estate, Tuen Mun, New Territories

Tel: 2455 5930
Fax: 2458 7121
E-mail:tihc@naac.org.hk

 

Service Type:

Integrated Home Care Services

 

Service Hours:

Monday to Saturday: 9:00 am – 6:30 pm
Sunday & Public Holidays – closed

 

Service Boundary:

  1. Ordinary Cases
    Public Housing: Yau Oi Estate, On Ting Estate, Shan King Estate, Fu Tai Estate, Tin King Estate, Kin Sang Estate, Po Ting Estate, Lung Yat Estate
    Home Ownership Scheme: Siu Hong Court, Siu Kwai Court, Siu Hin Court, Siu Pong Court, Siu On Court, Lung Mun Oasis, Glorious Garden
    Private Buildings: Sun Tuen Mun Centre, Napa Valley, Brilliant Garden, Beneville, South Hill Crest, Goodrich Garden, Venice Gardens, Blossom Garden, Botania Villa, The Sherwood
    Villages: Tsing Shan Tsuen, Yeung Siu Hang Tsuen, Tsing Chuen Wai, Po Tong Ha Tsuen, Siu Hang Tsuen, Tsz Tin Tsuen, Kei Lun Wai, Kwong Shan Tsuen, Sun Wai Tsuen, Tuen Tsz Wai, Yick Yuen Tsuen, Fu Tei Tsuen, To Yuen Wai, Fuk Hang Tsuen, Sun Fung Wai, Chung Uk Tsuen, Choi Yuen Village, Nai Wai, Wo Ping San Tsuen

​​

    2. Frail Cases: Tuen Mun

 Service Objectives  

  • The centre aims to provide care and support to people with social need living in the community so as to maintain their mobility and ability of living independently; to acquire the necessary skills to adapt to changing health status for preventing premature and inappropriate admission to hospital and residential care.

​Target Group  

  • Ordinary Cases: people aged 60 or above living in the community, people with disabilities and individuals and families with social need living in the community.​
     

  • Frail Cases: people who suffer from moderate to severe level of impairment or disability as assessed by the Social Welfare Department in need of a series of caring and rehabilitation services. Effective from 1 March 2014, people with severe physical disabilities should switch to apply for the “Integrated Support Service for Persons with Severe Physical Disabilities”.

 Scopes of Service  

  • Ordinary Cases: basic care, personal care, meal delivery, laundry service, general household/housekeeping service, child-minding, home-based day care service, escort, purchase and delivery, home environmental risk assessment, recommendations on home modifications and carer support service.

  • Frail Cases: care plans, basic and special nursing care, day care service, rehabilitation exercises, home environmental risk assessment, recommendations on home modifications, counselling, individual care, home-based day care service, home care and meal delivery, escort, 24-hour emergency support, respite and carer support service.

 Fees  

  • Fees will be charged based on the charging criteria set out by the Social Welfare Department and depending on the financial affordability of service users.

  Application Procedures  

  • Ordinary Cases: Visit in person or call to the centre for application; or referred by government departments, non-government organisations, medical social workers, community nurses, or referred by other departments or groups; fill in and send the application form or referral form by post, by fax or return it to the centre; after assessment, qualified applicants will receive service or be put on the waiting list.

  • Frail Cases: Application should be sent through the Social Welfare Department or the family service centres of non-government organisations, medical social workers, or district elderly community centres. Applicants should be assessed by the Standardised Care Need Assessment Mechanism for Elderly Services of the Social Welfare Department. Qualified applicants will receive service or be put on the waiting list.

  Withdrawal Procedures  

  • Visit in person, make a phone call or write to staff at the centre.

©2018 by The Neighbourhood Advice-Action Council.